Sales Associate
Fully remote position with a U.S. based company.
The Eldercare Resource Planning (ECRP) Eligibility Specialist provides clients with personalized assistance to achieve eligibility for Medicaid Long Term Care (LTC) benefits for individuals over the age of 65 or permanently disabled.
What You Will Do:
From day one, the Sales Associate is Eldercare Resource Planning’s initial connection to the customer, providing a positive and welcoming experience. We take a consultative approach to the customer relationship, proactively qualifying and closing revenue opportunities that provide lifetime value for our customers. The Sales Associate brings our service to life, playing a critical role in the overall experience for our clients.
Sales activities include prospecting, customer needs qualification, identifying sales opportunities, coordinating consultations with our Benefits Advisers and closing sales in an efficient and timely manner. This is a remote, full-time sales position.
Responsibilities include:
- Build trust in the company and ensure our customers are provided with accurate knowledge about our services
- Achieve outbound call targets set by the management team
- Responsible for building and maintaining customer relationships through pipeline management
- Meet or exceed monthly revenue targets
- Uncover customer needs and present an accurate high-level overview of our value proposition
- Listen to unique eligibility problems and communicate easily understood solutions
- Develop and maintain a deep expertise of Eldercare Resource Planning services and best practices to provide value to customers
- Understand and effectively communicate Medicaid eligibility guidelines to determine if a lead qualifies for our services
- Develop personalized support that aligns with our company’s voice and values
- Follow-up with customers to further educate, engage and transition them toward our Medicaid planning services
- Work harmoniously with others toward individual and team targets
- Stay resilient and able to apply continued focus on winning potential customers despite setback or objection
Qualifications:
- Associate degree preferred, but not required
- 1-3 years of experience in customer-facing roles, preferred
- Remote working experience, preferred
- Strong ability to sell products over the phone and close deals without physically meeting leads
- Consistent track record of quota achievement
- Self-starter who takes initiative and works with limited direction
- Impeccable communication skills
- Proficient computer skills and ability to navigate multiple applications
- Strong prioritization, time management and organizational skills necessary to follow up with customers and improve lead conversion
We're thrilled you're interested in the Sales Associate opportunity with Eldercare Resource Planning. We are currently focused on operating out of our registered states which includes CA, CO, CT, FL,IL, MA, MD, MO, NY, PA, TN, TX, WA, and WV. If you reside in any of these states, please know our team will be in touch should your qualifications meet our criteria. If you reside outside of those states, we'll keep you in the system for future opportunities as we continue to expand.
What We Offer:
- Staring compensation at $15.00/hr + Commision
- An opportunity for fully remote work, with the understanding of a designated shift, with some flexibility if in alignment with our remote work guidelines
- Paid time off for federal U.S. holidays
- Additional personal time off (PTO) which will increase based on tenure with the company
- We provide employees with a work computer, along with the necessary software and hardware
- We offer a health insurance reimbursement program (QSEHRA)
About Eldercare Resource Planning
Eldercare Resource Planning, LLC is a well established, family owned company providing professional Medicaid Planning services to individuals and families. Our team of Medicaid Planners are dedicated to working closely with each client, assisting them with the entire application process to ensure a successful approval for Medicaid long term care benefits. To learn more about the scope of the role of a Medicaid planner, please visit the case studies page on our website.
Our company strives to create a work culture that provides growth for its team members. Our goal is to foster both personal and professional development for our team.
NOTE: We are registered to employ U.S. citizens in many (but not all) states. If you do not reside in one of our registered states you may not be eligible for employment. Please speak with your recruiter to learn more about our registered states.